We will travel again, but it will not be the same. Even when borders reopen, travellers must trust that flying is safe and that they will be able to enter the destination country which Travel Bubbles, Green and Fast Lanes, Corridors and Bridges will address.
During check in and on board new health safety protocols and systems will be put in place, but have yet to be clearly defined, agreed and coordinated across airlines, airports and countries.
The suite of measure to protect passengers and crew from infection on board may include
- Frequent temperature checks
- Mandatory use of face masks on board
- Limiting movement inside the cabin,
- Scaling back food and drink services, more pre-pachaged meals and drinks
- Reducing human interaction throughout the flight
- No duty free sales
- No inflight magazines or reading material
- No queuing for the toilet or walking around for exercise
- In-flight e-menu and/or digital food ordering service before departure
- Solutions to let customers print boarding passes and baggage tags at airport self-service kiosks in a contactless way
Some of these are already in place: watch this excellent video made in June 2020. https://youtu.be/QZLZqGFV-nc
Other trends or proposals include Immunity passports, fully digital ID and passports and travel credential and documents, mobile apps, QR codes, Iris scanning, facial recognition. All will seek to use touchless and biometric technology. There are considerable privacy, consent and transparency, and governance hurdles to overcome.
The object of all this effort is that Companies and Organizations can be confidant to let their employees staff travel again, and that these travellers can fly with confidence, knowing that airlines have taken the necessary steps to safeguard their well-being throughout their flight experience.
Whenever people fly using Airport Bubble service (like Meet and Assist, Porters and Chauffeur Car) will be helpful and reassuring