VIP Transfers and Connections
Our Airport Concierge team will meet you at the air-bridge, escort you through all necessary visa, quarantine, transit, security, immigration, baggage, and customs procedures; and lead you to the next flight’s check in area, to your airline lounge, and/or to the boarding gate. If a change of terminal is required the greeter will usually accompany you between terminals. If the distance between terminals is great, we may suggest an “inter-terminal transfer” in a private vehicle. Otherwise the airport shuttle or transfer system will be used to move between the terminals.
Do I have to pass immigration?
If you are entering or leaving the country, then yes, you do. If you are transferring between two international flights, then it varies. Sometimes a connection can be done within the transit area, some times not. It depends on the airlines, the ticket(s) and the airport. For example, if a low cost “point to point” airline is one of the flights, or you have two unconnected tickets, then you may have to go “land-side” through immigration to collect bags and check in again. It can get quite complicated in Asian airports! Our expert Airport Concierge and booking team evaluates each connection request carefully, and will suggest the best solution.